Returns & Exchanges

We stand behind everything we make. It's proof of our pursuit to empower athletes everywhere. If you're looking to return a faulty or incorrect item, please get in touch so we can get it sorted for you.

Please note that this policy does not affect your statutory rights. For further information on those rights visit www.accc.gov.au.

RETURNS

If you are not 100% satisfied with an item, you can return it for FREE within 30 days of having received your order. If you experience any issues with quality or performance of our gear, we'll make it right. Just contact our Customer Service team. If you wish to return a product after 30 days due to a change of mind, it is at our discretion.

FAULTY PRODUCTS

Received a faulty product? We want to know, contact us and we will make it right.

EXCHANGES

At this time, we are not able to offer exchanges for change of mind. If you would like to get an item in another size or color, simply send back the item you have for a refund and place a new order. This is the fastest and most efficient way for you to get your replacement item. All returned items will automatically be refunded once accepted under the returns policy.

In-Store Returns

You can only return an item to the retail store you originally purchased it from. You will have to contact that retailer for their return and exchange policy. You cannot return items you purchased from the Under Armour website to a retail store. If you have received a faulty product, please contact us for further support on 1800 UNDER ARMOUR (1800 863 372).

The above return policy is in addition to and does not affect the statutory rights you have under the Australian consumer Law; for more information please visit www.accc.gov.au.

Returning your online order

We want to make your return as easy as possible. Simply follow these steps and you'll be on your way to a successful return.

  • Log into account or check in as guest.
  • Check items to return.
  • Print label and packing slip.
  • Place packing slip in return package.
  • Attach label to the package.
  • Send it back to us.

ACCOUNT HOLDER

GUESTS

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PHONE SUPPORT 1800 UNDERARMOUR (1800 863 372) Weekdays 8.30AM to 5.30PM (AEST)
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